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Read people with facial coding. You can use it on Zoom.

About this episode:

“Even a person born blind emotes the same way as you or I. [It is hard-wired into the brain] and the face is the only place on the body where the muscles attach right to the skin.”

– Dan Hill, Ph.D.

It is hard enough to be face-to-face with another person, to read their facial expressions and determine what they are truly thinking and feeling.

And, you have likely discovered how much harder that process becomes when we are on Zoom.

Our guest this week, Dan Hill, Ph.D., is here to help us relate. He is a world-recognized expert on facial coding and the author of several books including Famous Faces Decoded.

Dr. Hill explains how we can use facial coding to better understand what others are thinking, especially to read people on Zoom, and to use that insight to make our engagements with them more meaningful. What is more, he cites examples of “famous faces” he decoded, such as disgraced financier Bernie Madoff and President Dwight D. Eisenhower, to understand what [they] were truly communicating through their facial expressions.

We also discuss how he decided to make this study of people the meaningful work of his career.

In this episode, Dr. Hill:

• Defines facial coding. Starts at 3:20
• Explains the non-verbal hinderances of the Zoom setting. Starts at 9:57
• Offers the benefits of leveraging facial coding. Starts at 13:43

About our guest:

Dan Hill, Ph.D. is founder and president of the consultancy Sensory Logic, Inc. He received a Masters in Creative Writing from Brown University and a Ph.D. in English from Rutgers, the State University of New Jersey. Further, Dr. Hill earned Facial Action Coding Systems Certification from the Paul Ekman Group. He lives and works in St. Paul, Minnesota.

EPISODE DATE: May 8, 2020

Social media:

Website

– Faces of the Week Blog

–Famous Faces Decoded (Book Page)

LinkedIn Profile

Podcast: Play in new window | Download (Duration: 33:51 — 46.5MB)

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New financial realities: A financial consultant offers insight on money and the future of work

About this episode:

“Your question about how do you deal with all this stuff? The answer is just like anything else: with a good counselor, the most important thing that they can do is shut up and listen.”

-Steven M. Oriol, Chartered Financial Consultant

It is Week 7 of sheltering in place. It’s also the last week of April 2020. Those of us who got a paycheck this week are doing the best we can to use our time well. Others of us, who were furloughed from our jobs, may be struggling, wondering what new shockwaves will hit us next.

Working or not, the anxieties we feel about money and work are deep enough to keep us up at night.  

The process of managing personal financial resources is a lifelong endeavor. But the current COVID-19 crisis makes that endeavor mission critical. And if we are suddenly out of work, we need to think carefully about our financial security and future work opportunities.

This week, we speak with Steven M. Oriol of Evergreen Life Wealth Partners, to probe our new realities. He is a chartered financial consultant who works with a wide variety of clients seeking lifetime financial security. Steve is also an adjunct professor of business at the University of the District of Columbia, where he challenges his students to map their career and life plans with value clarity.

In this episode, Steve addresses the new financial realities:

• Describes the process people can use to relate to, and mitigate, their financial situations. Starts at 2:57
• Illustrates how moments of grief and anxiety can turn into something positive. Starts at 10:52
• Addresses career opportunities and pivots, such as additive manufacturing and 3D printing, that could result from the COVID-19 crisis. Starts at 23:34
• Discusses what his undergraduate students are expressing about their futures. Starts at 27:46

About our guest:

Steven M. Oriol earned his Bachelor of Arts in Economics and Finance from Rutgers, the State University of New Jersey. He also received Chartered Financial Consultant accreditation from The American College. Steve lives and works in the Washington, D.C. area.

NOTE: In the intro for this podcast episode, we incorrectly described Steven Oriol’s job title and certification. He is, as stated in these show notes, a Chartered Financial Consultant accredited by The American College. We regret the error.

EPISODE DATE: May 1, 2020

Social media:

–LinkedIn Profile

Podcast: Play in new window | Download (Duration: 29:40 — 40.8MB)

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Pandemic affected Aruba seeks aid for its impacted workforce.

About the episode:

“You cannot create a diverse economy and just put it on every island. What you need to make sure is that you understand the USPs—the Unique Selling Points—of an island, not only for tourism, but also for what is going on in nature, the availability of technology, and the self sustaining options on the island.”

– Bianca Peters, Island Impact

People who work in American tourism and hospitality jobs are truly suffering, because their industries shut down in the wake of the COVID-19 Coronavirus. They are bound to wonder not only when, but if, they will return to work.

Such fear is magnified on islands like Aruba, where most members of the workforce rely on tourism and hospitality.

Pandemic affected Aruba seeks aid. Some on the island nation are running out of money; they are hungry, and need shelter.

Among the bold civic leaders on the island are Daniel Tecklenborg of CEDE Aruba and Bianca Peters of Island Impact. Daniel is working hard to feed and provide shelter to thousands of in-need Arubans; Bianca is helping to shape the post-COVID vision for a diversified economy and sustainable workforce.

In this episode, we discuss:

• The current mood, and state of well-being, of Arubans. Starts at 3:05
• CEDE Aruba’s role in feeding and supporting people in need. Starts at 5:03
• The Happy to Give Back crowd funding program. Starts at 8:41
• The future of work on Aruba. Starts at 20:21

About our guests:

Daniel Tecklenborg is the Director of CEDE Aruba.

Bianca Peters is the Founding Partner of Island Impact. She earned a Master’s Degree in Strategic Management & Facilities Management from Saxion University of Applied Sciences.

EPISODE DATE: April 24, 2020

Social media:

CEDE Aruba Website

–Happy to Give Back Program

Bianca Peter’s LinkedIn Page

Podcast: Play in new window | Download (Duration: 21:05 — 29.0MB)

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As America makes the future of work.

About this episode:

“Never before, in the history of manufacturing, can you impact a supply chain with a piece of equipment in your garage or your home office. … You have the opportunity to build something special and make that a career.”

-Andrew Resnick, America Makes

In the fight against the COVID-19 Coronavirus, some people are sewing face masks and brewing hand-sanitizer. Others are tinkering with additive technology like 3D printers, to make protective face shields for health care workers.

Additive manufacturing is a future of work game-changer

Andrew Resnick is the Director of Communications & Public Affairs for America Makes, the nation’s leading collaborative partner in additive manufacturing and 3D printing technology research, discovery, creation, and innovation. He thinks that additive manufacturing technology, like 3D printing, will become a big future of work trend and a way for people to serve the greater good.

Right now, additive manufacturers are filling in critical supply chain gaps for personal protective equipment (PPE) required by our front-line healthcare professionals.

In this episode, Andrew:

• Describes America Makes and its mission. Starts at 2:44
• Defines additive manufacturing. Starts at 3:44
• Explains how makers are responding to the COVID-19 Coronavirus Crisis. Starts at 6:17
• Provides examples of how people tinkering with 3D printers can do something for the greater good. Starts at 11:51
• Discusses maker-career opportunities. Starts at 15:50

As America makes the future of work, the nation and the world benefit.

About our guest:

Andrew Resnick received a Bachelor of Arts in International Relations from American University and a Masters of Arts in Government/Political Communications from The Johns Hopkins University. He lives and works in the Youngstown, Ohio area.

EPISODE DATE: April 17, 2020

Social media:

Facebook

LinkedIn

Twitter

Website

–COVID-19 Repository

–2nd COVID-19 Maker Challenge (WFMJ TV)

Podcast: Play in new window | Download (Duration: 47:15 — 65.0MB)

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Tribal lessons for work from the e-tribe’s founder: working from home can be successful and rewarding.

About this episode: 

“In my core, I’m a teacher. If there was a great way to make a living as a teacher, I’d be a teacher. I thrive when I teach.”

– Isar Meitis, Founder of the e-tribe

As of this episode, we are in Week 4 of sharing time, broadband, and square footage with loved ones and other household members. Work before the COVID-19 Coronavirus Crisis was tough enough; now, all of us struggle to make telework successful and rewarding. To that end, our podcast guest Isar Meitis offers sage advice.

As a former fighter pilot-turned business executive and start-up entrepreneur, Isar developed expertise in time, stress, and work/life management.

With a deep passion for teaching and empowering people, Isar demonstrates how we can manage our time and telework priorities and still be attentive parents, family members, and friends.

Informed by tribal lessons for work, Isar describes:

• Lifelong lessons he learned as an F-16 fighter pilot. Starts at 2:24
• His pivot into executive work and start-up entrepreneurship. Starts at 8:34
• The company Tourico Holidays and the academy he helped create to ensure success with people working remotely around the world. Starts at 11:19
• The e-tribe and its mission to help people become successful. Starts at 17:20
• His time-management best practices. Starts at 24:48
• How we all can explore and do meaningful work. Starts at 38:59

Useful hack: Isar uses the free Trello app to fulfill his project and time management needs.

About our guest:

Isar Meitis graduated from the IAF Flight School and earned a Masters in Business Administration from the Crummer School of Business at Rollins College. He lives and works in Orlando, Florida.

EPISODE DATE: April 10, 2020

Social media:

LinkedIn

Website

Podcast: Play in new window | Download (Duration: 31:33 — 43.4MB)

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Virtual Professionalism: The Future of Work’s Key Learning Component

About this episode:“Not only are we at an inflection point, what [it feels like to me] is an acceleration of catch-up, because the world is moving in this direction, anyway.”– Adrienne Shoch, Workforce Engagement Expert

In this episode, we build on the key learning provided by Carla Fleming of Pivoting Strategies, LLC. Carla uses time-management hacks to make remote-office work productive and successful.

Workforce engagement expert Adrienne Shoch, of 5 to 1 Consulting, builds on those best-practices. In this episode, she takes listeners through a crash course in  virtual professionalism.

Virtual professionalism: it’s all about being present.

Adrienne discusses how we can match our new-found skill using Zoom, Skype, Webex, and other platforms, to be more present with, and gain more understanding from, co-workers. And that is important, because we all are confined to their homes, because of the COVID-19 Coronavirus outbreak.

Adrienne:

• Expands on the inflection point and the acceleration of “catch-up.” Starts at 2:22
• Describes generative listening and its importance. Starts at 5:57
• Offers how to use virtual professionalism skills when interviewing for a job. 12:30
• Elaborates on the importance of intent in the virtual meeting setting 17:14
• Relates to the value of time in virtual professionalism 23:14

About our guest:

Adrienne Shoch is the founder of 5 to 1 Consulting. She received a Bachelor of Science in Business Administration from Towson University and studied at University of Paris – Sorbonne, and, the Neuroleadership Institute. Adrienne lives and works in Washington, D.C.

EPISODE DATE: April 3, 2020

Social media:

5 to 1 Consulting Website

Adrienne Shoch LinkedIn Page

Podcast: Play in new window | Download (Duration: 27:01 — 37.2MB)

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Working remotely and future work: How the COVID-19 Coronavirus is pivoting people and careers.

About this episode:

“An inflection point is something that can have a seismic effect on what we call a 10x impact on the business model as you know it today. When we sit back and look at what we are doing with COVID-19, I would say we are at an inflection point right now.”

– Carla A. Fleming, CEO and Founder of Pivoting Strategies

Carla Fleming has teleworked for half of her business career. And over that time, she developed and perfected time-management hacks that render the remote-work day both productive and successful.

Working Remotely and Future Work: An Inflection Point

Carla is a management consultant who studies market trends and business best-practices. She says that the COVID-19 Coronavirus has brought us to an inflection point that will permanently change how we work.

In this episode, we discuss Carla’s thoughts on how:

• Work is changing as a result of COVID-19 and social distancing. Starts at 1:55
• People can scaffold their skill and experience of working from home. Starts at 8:15
• Things are going to change. Starts at 17:10

About our guest:

Carla A. Fleming received a Bachelor of Science in Management, with coursework concentration in Journalism and Mass Media, from Rutgers University. She also earned a Master’s degree in Business Administration from The George Washington University. She lives and works in the Washington, D.C. suburbs of Northern Virginia.

EPISODE DATE: March 27, 2020

Social media:

Pivoting Strategies, LLC – Website

LinkedIn Profile

Twitter

Instagram

Podcast: Play in new window | Download (Duration: 14:50 — 20.4MB)

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The Pizza Man Delivers: Providing Chicagoans Food and Comfort During the Pandemic
About this episode:

“You have to do your best to be optimistic, because we are going to get through this. And, we have to find fun, we have to do our best to make each other feel good at this very difficult and unprecedented time.”

– Billy Jacobs, Owner of Piece Pizzeria and Brewery in Chicago

The pizza man delivers: Chicago food scene disruptor Billy Jacobs has an amazing story to tell.

In the early 1980s, he and his three brothers achieved phenomenal success when they introduced their fresh New York-style bagels to a city that had none. Then, years later, Billy founded the immensely successful Piece Pizzeria & Brewery, which serves authentic thin-crust New Haven style pizza and craft beers.

Billy and his team have scaled Piece to become the highest-grossing independent pizza restaurant in the United States.

However, this week, like every other restaurant in the United States, Piece is responding to the COVID-19 Coronavirus crisis. Billy’s popular sit-down restaurant is now closed to customers, but he and his team are working hard to bring the joy of Piece to hungry and thirsty social distancing customers by way of curbside pickup and delivery services.

Billy Jacobs lives his dreams doing meaningful work. And he inspires the team members that he employs. But, the COVID-19 crisis challenges him to keep his brand and business thriving and his people employed doing the meaningful work that he provides them.

About our guest:

Billy Jacobs received a Bachelor of Arts in History from Boston University. The New Haven, Connecticut native has called Chicago home since 1983.

EPISODE DATE: March 20, 2020

Social media:

Piece Website

Piece Instagram Feed

Podcast: Play in new window | Download (Duration: 18:45 — 25.8MB)

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It is a monumental task to feed needy kids during pandemic lockdowns and disruptions.

About this episode:

Adelle Settle is the founder of Settle the Debt, a 501(c)(3) nonprofit organization. Through Settle the Debt, Adelle does meaningful work in ensuring that kids in-need get healthy meals at their public schools. She updates us on the success her organization has enjoyed in paying off thousands of dollars in accumulated student lunch debt at public schools in her Northern Virginia community.

We also talk about the fast spreading COVID-19 Coronavirus, and plans to make sure that kids who rely on school-served meals get fed, even if their schools suddenly close.

During this podcast episode we discuss:

• Settle the Debt’s big fundraise which helped pay off school lunch debt for hundreds of children. Starts at 2:39
• New laws in Virginia which make sure that kids-in-need get healthy meals at school. Starts at 4:00
• How children who depend on school-served meals will get fed if COVID-19 Coronavirus shuts down schools. Starts at 7:30
• The organization’s future plans. Starts at 13:37

About our guest:

Adelle Settle received a Bachelor of Arts degree in Political Science from Albion College, and a Juris Doctorate from George Mason University. She and her family live in Prince William County, Virginia.

EPISODE DATE: March 12, 2020

Social Media:

Facebook

Instagram

Twitter

Website

– Make a Donation

CORRECTION: In this interview, White House Cabinet member Sonny Purdue was incorrectly described as the Secretary of Health and Human Services. In fact, Mr. Purdue is the Secretary of Agriculture (USDA).

Podcast: Play in new window | Download (Duration: 54:06 — 74.4MB)

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A career coach guides sidelined people to meaningful work.

“In 2009, I really believe that’s when work changed. I remember I had to find the self-motivation to be productive and to move myself forward and find some type of purpose.”

– Natalie Pryce, Career Coach

About this episode:

A self-described introvert and computer geek, Natalie Pryce struggled in grade school and knows first-hand what it is like to have a major career disruption. Yet, Natalie, who is wickedly smart, has never defined herself by her personality type or her past professional setbacks; instead, she channels her own bravery to empower vulnerable people—especially older, out-of-work professionals—find and do meaningful work. Natalie gets them grounded, focused, restored to self-confidence, and earning a paycheck.

A career coach guides sidelined people. Astoundingly, over 90 percent of her clients find new jobs and re-start their careers.

In this podcast episode, Natalie, describes:

• Her childhood work-dreams. Starts at 2:51
• Breakthrough moments in college. Starts at 7:50
• The work done, and value proposition of, Pryceless Consulting. Starts at 25:01
• The critical need for ongoing professional development. Starts at 42:58
• How she thinks future of work may be more meaningful. Starts at 48:28

About our guest:

Natalie Pryce received a Bachelor of Arts in Communications and Public Relations from Central Connecticut State University. She is a successful entrepreneur and TEDx Speaker who uses her skill, resources, and thought-leadership to help local businesses grow and people thrive. Natalie lives and works in Bridgeport, Connecticut.

EPISODE DATE: March 6, 2020

Social media:

Linked In

Pryceless Consulting Website

Tedx Talk – Future of Work